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Google Executives Acknowledge User Dissatisfaction After Reddit Blackouts

Reddit is a search phrase that Google users can add to their search searches to obtain relevant resources on particular subjects.

That strategy was rendered ineffective earlier this month when thousands of Reddit boards went dark. 

Exploring Solutions Beyond Reddit For Search Results

Due to numerous protests against Reddit’s decision to start charging developers for access to its data, several sites in search results were suddenly unavailable or useless. 

This was because moderators of some of the most well-known forums changed their pages to private.

Google execs claim that a new feature called Perspectives, which was revealed on Monday, at least partially resolves this issue. 

In the US, the Perspectives tab, which is currently accessible on mobile web and the Google app, promises to present discussion forums and films from websites that host social media content, including TikTok, YouTube, Reddit, and Quora.

Prabhakar Raghavan, Google’s senior vice president in charge of search, informed staff members at an all-hands meeting earlier this month that the company was exploring ways for search to show helpful resources in results without requiring users to add Reddit to their queries. Raghavan acknowledged that customers have become weary of the situation.

Many of you may be curious as to how people are still not completely satisfied despite our search team constantly improving and creating new features, Raghavan added. We have to satisfy users.

Read more: EU Charges Google With Anti-Competitive Practices In Ad-Tech Business, Potential Break-Up Looms

Google-executives-acknowledge-user-dissatisfaction-after-reddit-blackouts
Reddit is a search phrase that Google users can add to their search searches to obtain relevant resources on particular subjects.

Google’s Response To Feedback And Competition

Raghavan was reacting to a worker’s remark regarding unfavorable user feedback as a result of excessive advertising and irrelevant results. 

The employee reportedly said, What can we do to improve the user experience on the core product that made Google a household name? according to meeting audio acquired by CNBC.

Google is currently working to redesign search to stay up with competitors who are utilizing the most recent developments in generative artificial intelligence. 

This involves giving more complex and conversational answers to text-based inquiries.

Read more: Google’s Redesigned Weather Experience Packs Powerful Features

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