As Medicaid renewals begin again in Louisiana, the state health department is issuing a warning about potential scams.
The Louisiana program may contact you soon regarding your health insurance policy, as renewals have resumed.
Louisiana Medicaid Customer Service
If you get a call from someone claiming to be from the Louisiana Department of Health and asking for personal information, hang up immediately.
Anyone claiming to be a representative of our company who asks for money to keep your Louisiana coverage in effect is doing so illegally.
Contact Louisiana at 1-888-342-6207 or [email protected] if you ever feel compelled to withhold any information.
One thing you can do to help stop scams is to make sure that we have your current contact information so that we can send you the real, official renewal notice. If you live in Louisiana and suspect a call, text, or visit from a suspicious party is fraudulent, you can contact Customer Service at 1-888-342-6207.
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Professionals Can Help You Apply
Louisiana will never ask for money to make changes to your profile or to apply for or renew coverage, and we are working with community organizations and others to help us reach out to you.
- Via conventional channels such as snail mail, electronic mail, text message, and voice call.
- Helping members renew their memberships by going door to door and updating their contact information.
- Participating in and organizing local activities to educate the public about Medicaid and its benefits.
Your pharmacist and other medical professionals may inform you about Medicaid or offer to help you apply for the program.
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