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Medicare Beneficiaries Alerted to Deceptive ‘Expired’ Card Scam

Under the justification of a ‘Medicare’ text message, Australians have recently been made aware of a new and alarming scheme to steal their personal information. 

The government agency responsible for Medicare and other social services in Australia, Services Australia, warned about these misleading messages.

Medicare Card Scammers Target Australians

Swindlers have been sending fraudulent messages informing individuals that their Medicare cards have expired. 

The text message then encourages users to update their personal information by clicking the link provided. 

However, Services Australia has made it abundantly apparent that this message is false and should not be trusted.

Services Australia underscored in an official statement, “This message is not authentic. There is nothing you must do when your Medicare card is about to expire. We’ll send you a fresh card four to eight weeks before expiration.” 

This statement is intended to reassure the public that the government agency follows a specific procedure for Medicare card renewals and that individuals do not need to respond to unsolicited text messages.

In addition, Services Australia emphasized an important point: they will never request you to click on any links or attachments via text message after logging in. 

The only exceptions are links from their official website, your verified social media accounts, and your myGov inbox.

This is a helpful reminder to maintain vigilance when responding to unexpected requests for personal information.

Services Australia recommends contacting their Scam and Identity Theft Helpdesk at 1800 941 126 for those who may have already fallen victim to one of these schemes.

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Government and Scamwatch Combat Australian Fraud Threats

Medicare-beneficiaries-alerted-deceptive-expired-card-scam
Under the justification of a ‘Medicare’ text message, Australians have recently been made aware of a new and alarming scheme to steal their personal information.

This is not the first con artists have targeted Australians with Medicare-related correspondence. Scamwatch of the Australian Competition and Consumer Commission (ACCC) issued a similar warning regarding fraudulent Medicare emails just last month.

These fraudulent emails claimed that the recipient’s Medicare services had been suspended due to incomplete medical records and urged them to update their information by clicking a link.

Scamwatch of the ACCC stated categorically, “Ignore the email and instructions to reactivate your Medicare services – this is a hoax. Ignore, dismiss, and report the message to Scamwatch.”

The Australian government is taking action in response to the expanding menace of fraud. 

Over the next four years, $10 million will be allocated to establish a new SMS Sender ID registry. 

This registry will function as a blocking list, preventing fraudsters from impersonating significant brands and government entities in text message headers like myGov and Medicare.

The prevalence of text message scams has been on the rise, and by 2022, text messages will account for 33 percent of reported scams, making them the most common contact method. 

More than A$3.1 billion was lost to fraudsters in Australia in the past year, an alarming 80 percent increase compared to the previous year.

In light of these persistent threats, Australians must exercise extreme caution, verify the authenticity of communications, and remain vigilant against possible scams. 

Protecting personal information and financial security requires staying informed and following official guidelines from reputable sources such as Services Australia and ACCC’s Scamwatch.

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